For submissions email firstname.lastname@example.org
For customer service email email@example.com
For all returns please email firstname.lastname@example.org. We're all Jerrys on the inside, we know mistakes happen. But, we're here to resolve it for our valued Jerry Hunters. To start the return process email email@example.com with a brief description of what you are looking for (exchange for a different size, return for refund etc.). We accept returns for a full product refund within 30 days of purchase. All shipping costs are final.
-For size exchanges within the US we will pay for sending your new size back out once we receive your original item. For size exchanges outside of the US we ask that the customer pays for the return shipping and we will pay for $10.00 of the ship back out of the new items.
-We're sorry but for any product that looks like you sent the pond skim in it or wore and washed it is not eligible for return or exchange.
-For international returns, the customer is responsible for all shipping fees.
-Orders placed using a promotion may have special rules apply, email firstname.lastname@example.org to find out specifics.
All cancelled orders are subject to a restocking fee.
HOLIDAY RETURN POLICY:
Holiday placed from November 18th through December 25th are eligible for return through January 25th.
All of our orders are shipped as USPS from Vermont. Please allow 1-3 business days for processing before your order ships, although orders usually ship next business day. For questions email email@example.com.
Order processing times will be longer when we are experiencing a high volume of orders.
Single or lighter items will ship as USPS First Class (4-5 day delivery) while heavier orders will ship as USPS Priority (2-3 day). If you need to upgrade your shipping to Priority or Priority Overnight Express, or UPS please contact firstname.lastname@example.org.
International orders can take 2-4 weeks to arrive, but transit time is largely dependent on customs processing. Please reach out to email@example.com with any specific international shipping questions.
At this time we are only able to send orders over $150USD to the UK.
At this time we are unable to ship to Germany. So sorry for the inconvenience!
Please note: customs charges for international orders are not included in our shipping price. The customer is responsible for any customs charges due on delivery.
For tee shirts:
For hoodies and crewnecks: